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FAQ'S

RETURN POLICY

ALL SALES ARE FINAL. PLEASE BE SURE TO DOUBLE CHECK THAT YOU ARE ORDERING THE CORRECT SIZE PRODUCT. 

If you received a defective item, please contact us for a replacement. The defective item will be exchanged for the same type of product in the same size after you email us a clear picture of the defective item.

If you have any questions or concerns please email us at [email protected] and we will get back to you within 24 hours.

What happens if my order is returned due to entering a wrong/invalid address?

Any orders that are returned to us by the mail carrier due to "invalid or undeliverable address" can be reshipped, but you will be subjected to a $7 processing and reshipment fee.

You will have 30 days to request a reshipment from the time it is sent back to us or the state you did not receive. After the time you order will be added back to our store inventory and will no longer be available for you to claim.

SHIPPING POLICY

Orders are custom made. Orders may take 7-14 business days to be shipped. However, most orders are usually shipped between 3-5 days after order is placed. Total delivery time is about 1-2 weeks.

If you have a problem with your shipment, such as not receiving a package that has been marked as delivered on the tracking info provided, please contact the shipping carrier and they will be able to further assist you.

WASH CARE

Machine wash cold, inside out, gentle-cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.

Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.